Airdesk

A company’s in-house talent typically costs ~3x that of an AirDesk-hired talent. This is before taking equipment, office space, and utility bills into consideration. Total savings from leveraging an agent could exceed 70% per seat.

Given a record-high labor shortage in the US, the average hourly rate for customer service and sales talent has soared.

Despite wage increases, churn and attribution rates have increased significantly. These trends are expected to continue through 2024.

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By working with several of the largest companies in the US, AirDesk has collected 100s of insights it can use to optimize specific task performance and consistently deliver higher average customer satisfaction rates than companies could on their own.

With Airdesk, consumers can get quicker response times across their preferred channels.

BPO agents share responsibility with in-house agents to maximize task productivity.

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By outsourcing non-core tasks and projects, companies can focus on core business objectives more effectively.

Companies can reallocate time and resources to core competencies like customer relations and product leadership.

This gives them time to re-invest resources into their competitive advantage at a greater rate than their industry peers.

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Why use Business Process Outsourcing?

We match you with experienced talent to save  you money, work more effectively  and help you focus  on your core business.

Executive Assistants

Stop wasting your time scheduling and sending basic emails
Finding a high quality virtual assistant that can truly help you offload your workflow can take weeks
At Airdesk, we can connect you with a qualified and trained executive assistant within a week to give you back more hours in your day

Learn more

Customer Service

Stop wasting your time scheduling and sending basic emails
Finding a high quality virtual assistant that can truly help you offload your workflow can take weeks
At Airdesk, we can connect you with a qualified and trained executive assistant within a week to give you back more hours in your day

Learn more

Sales Representative

Stop wasting your time scheduling and sending basic emails
Finding a high quality virtual assistant that can truly help you offload your workflow can take weeks
At Airdesk, we can connect you with a qualified and trained executive assistant within a week to give you back more hours in your day

Learn more

Testimonials

We're chosen by industry leaders

"When I first came across AirDesk, I thought it would take a while to find an EA that had the right skills and work style for me. I was wrong. I was genuinely surprised by how quick Airdesk’s turnaround was - from recruiting, interviewing, and onboarding. I feel like a weight has been lifted off my shoulders. "

Nico Ferreyra

Founder & CEO of Default

"I had been putting off finding an outsourced customer service team because I didn't want to deal with the hassle. But AirDesk made it so easy to get started. It was a seamless process to get started. And the way they operate is exactly how I think about a well-run organization. It's truly like having a super charged customer service team in your back pocket that you don't need to manage. I don't know what I would do without them."

Zac Stern

Founder & CEO at Official

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"Hiring an EA through AirDesk has been a game-changer for me. I no longer have to worry about falling behind on admin work or responding to emails after a long day of calls. Now, I can focus on the most important part of my workflow: speaking to founders and building relationships. "

Chris Quinn

Founder and General Partner at Mute Ventures

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Everything in all-inclusive

No implementation fees, one-time fees, set-up fees or training fees.

On-site Mental Health Support

Mental health is a growing concern and as human beings, we need to ensure our most important muscle, our brain, is always looked after. All our talent have access to on-site psychologist at any time to ensure they're receiving the help they need. We're proud to be the only service provider in the region to offer these services.

State-of-the-Art Infrastructure

Airdesk is the only verticalized service provider that owns a technologically advanced infrastructure. We're proud owners of Altia Smart City, which is the most advanced technological campus for agents of all kinds.

Best-in-class Benefits

At Altia, we have a shopping mall and recreational centers, such as games rooms, movie rooms, music rooms, sporting rooms, to provide activities for our executive assistants. We reward great performance by providing best-in-class benefits to our employees.